WhatsApp Business Automation

WhatsApp Business automation for bookings and support

Automated WhatsApp flows for booking, reminders, and customer support — without losing the personal touch your clients expect.

See how it works

What's included

  • WhatsApp Business API setup and verification
  • Automated booking, reminder, and follow-up flows
  • FAQ and support automation with human handoff
  • Integration with your calendar or CRM where available
  • Ongoing flow optimization from your dedicated expert
See related case studies

Why businesses choose Sellecomm for WhatsApp automation

Generic chatbot templates feel generic. Your dedicated Sellecomm expert designs flows around your actual client journey — booking, reminders, and support — and pairs them with your other campaigns so WhatsApp isn't a disconnected channel.

How your WhatsApp automation gets built

1. Map journey

We map every point a client books, reschedules, or asks a question.

2. Build flows

Booking, reminder, and FAQ flows built with a clear human handoff point.

3. Launch

Flows go live and start handling real conversations.

4. Optimize

We review conversation data monthly with your dedicated expert to improve flows.

Frequently asked questions

Do customers need to download a new app to use this?

No — it works inside WhatsApp, which most of your clients already have installed and use daily.

Can WhatsApp automation reduce no-shows?

Yes — automated reminder and confirmation flows are one of the most effective ways to cut no-show rates, since WhatsApp messages have much higher open rates than SMS or email.

Will a real person ever be involved, or is it fully automated?

Flows are designed with a clear handoff to your team for anything outside routine booking, reminders, or FAQs — automation handles the repetitive volume, your team handles the judgment calls.

Is WhatsApp Business Automation compliant with messaging regulations?

We build flows using the official WhatsApp Business API and standard opt-in practices; specific regulatory requirements vary by country and we'll confirm these for your market during setup.

Do you work with clinics outside Australia?

Yes — we build WhatsApp automation for clients across Australia, the US, Canada, and the UK.

See your WhatsApp automation in action

Tell us about your booking and support process and we'll show you what's possible.